Q. How to find the tutorials and game guides easily?

Q. How to find Support Team?

Q. How do I connect my user data between games?

VIP(Massive Rewards)

Q. What are Massive Rewards?

Q. What are Status Points?

Q. What is a Massive Rewards Status?

Q. What happens if I reach Black Diamond?

Q. How can I check my Massive Rewards benefits?

Account & Log-in

Q. How to change my nickname?

Q. How do I find my User ID?

Q. What are the methods for creating an account?

Q. I reinstalled the game, but my game data has disappeared.

Q. I lost my account, how do I recover?

See all 7 articles

Game Play

Q. How to play BlackJack?

Q. What is Card Counting?

Q. What are Surplus Chips?

Q. What is Golden Bet / Side Bet?

Q. What is Everybody Wins?

See all 7 articles

Friends

Q. How do I Invite Friends?

Q. How do I receive Invite Friends Rewards?

Q. Can I send chips to other players?

Purchase Related

Q. I encounter a purchase dispute. (Purchase Error)

Q. I cannot purchase in my Android phone.

Q. Can I purchase in-app items with Gems?

Q. I purchased items, but did not receive them!

Technical Support

Q. How do I report a Bug issue?

Q. Error #6001

Q. I lost connection to the game!

Q. Game Freeze

Q. Is the House of Blackjack & Poker will be integrated with House of Slots in the future?

Account-related

How to delete an account?

Why is my account suspended due to suspicious activity?

How do I recover my account access?

How can i find my progress after switching devices?

How can I link my Account?

Gameplay-related

How do I play with my friends?

How to get the recommendation code?

How to change name and profile picture?

How do I obtain a ring? Do you have to play a bunch of tournaments in a short amount of time?

How to add a friend?

See all 9 articles

General-related

How to get free chips?

How do I claim the free chips link on my iPhone?

Where can i send business proposal?

Technical-related

How do I fix Game Freeze or Lag?

Payment-related

Why am I being overcharged by Apple?

How to refund?

How do I add a payment method to my game account?

Ill-mannered-related

How do I report a player?